Privacy Notice

Effective Date: 1^st February 2025

WAY UK (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us.

Who We Are

WAY UK is Swindon’s young person-led charity, driving lasting change in our communities. We are committed to operating in a way that respects your privacy and adheres to data protection laws.

What Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, postal address, and phone number.
• Donor Information: Payment details and donation history (processed securely).
• Website Usage Data: IP address, browser type, and interaction data for analytics purposes.
• Communication Preferences: Information about your preferences for receiving updates and communications from us.
• Other Information: Any information you provide when contacting us directly.

How We Use Your Information

We use your personal information to:

• Provide information about our activities, services, and events.
• Process donations and manage donor relationships.
• Respond to enquiries and provide customer support.
• Send you updates, newsletters, and event invitations (with your consent).
• Improve our website, services, and user experience.
• Comply with legal obligations.

How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Third parties who assist with payment processing, marketing, or IT services.
• Legal Authorities: When required by law or to protect our rights.
• Partner Organisations: With your consent for collaborative events or campaigns.

Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request the deletion of your personal information.
• Object to the processing of your personal data for direct marketing.
• Withdraw your consent for communications at any time.

To exercise any of these rights, please contact us at hello@wayuk.org

Cookies

We use cookies to enhance your experience on our website. For more information, please see our Cookie Policy.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this notice or as required by law.

Contact Us

If you have any questions about this Privacy Notice or wish to exercise your data rights, please contact us at: hello@wayuk.org